Agenda
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- Discussing how the UK Government is taking a focussed and ambitious approach to emerging technology through the creation of an innovation strategy
- Exploring how experimentation with emerging technology with a view to deploying it at scale is being achieved through the GovTech Catalyst
- The importance of supporting and working with the private sector to deliver world-class, user-first services
- Delivering joined up end to end services by embedding good use of open standards, interoperable technology, shared platforms and reusable business capabilities
- Supporting the EU exit by building a strong cross government Digital, Data, and Technology (DDaT) workforce
- Regionalising GDS across the UK to enable technological developments at a local level
- Looking at how emerging technologies are being widely implemented and updates on future developments for government ICT professionals
- Engaging with the SME market post-Brexit for flexible contracts and more bespoke services
- Reflecting on how, since exiting a large outsourced IT contract in 2017, HMRC is working in true collaboration with partners.
- Looking at how HMRC is nurturing talent to build its own IT and digital capability.
- Exploring how a DevOps approach is helping the department become more Agile, not just in process but in mindset and philosophy.
- Unpacking how a deeper customer understanding is helping HMRC improve user journeys and bringing greater focus to services being accessible to everyone.
- Looking ahead at how emerging technology like AI will help the department make even better use of the data it looks after.
- Helping public sector buyers procure Cloud, Digital, Cyber solutions that meet their service needs
- Providing insights from G-Cloud 10 services covering infrastructure, platform, software and specialist cloud services
- Investigating the buying/selling needs to improve the cycle of future procurement
- Providing quality assurance and testing for IT systems
- Road map towards IT Transformation in public sector
- How to reduce cost of your IT infrastructure
- Importance of building resilience into your environments and mitigate risk
- Key drivers to change within government IT infrastructure
- How to make IT web-scale through the principles of cloud
- How to radically simplify your datacenter footprint and save time and money
- Avoid vender lock in and gain freedom of choice
- The importance of built in security
- Application automation
- Cloud management principles
- Aligning infrastructure and talent to harness the power of collaboration within government
- How can central government work with local to build digital, data and technology capability?
- Implementing mobile working and its implications on current processes and systems within the civil service
- Balancing the need for data sharing with data compliance and protection
- Creating opportunities for technology solutions to be scaled up across government
- The importance of joint procurement for securing and retaining board level buy-in
- Addressing the need for a knowledge sharing and training platform across public sector
- Government and technology has always had a rocky relationship; cost over-runs, time slippages, and so on has made public sector colleagues rightly wary of the next ‘bright shiny new thing’
- So why should Robotic Process Automation (RPA) be any different?
- Join Guy as he talks about what impact RPA is already having, what the future is likely to bring and how it is taking the ‘robot out of the human’, helping colleagues to become happier in their work and able to offer improved citizen services.
12:15 pm — 1:00 pm
The Journey to "Digital-by-Default": The Worcestershire County Council Story
12:15 pm — 1:00 pm
The Future of Digital Services: Bringing Local & Central Government into a Post-Brexit World
2:00 pm — 2:30 pm
Sandwell Metropolitan Borough Council - Streamlining services and improving outcomes for citizens with workflow management and mobile workforce technology.
2:00 pm — 2:30 pm
Low Code Development Platforms are proving how Government organizations can rethink, redesign and rebuild public services for the Digital Era.
- The status of cyber-attacks and how local and central government are protecting sensitive data
- How is GDPR shaping operations within government?
- Ensuring cloud platforms have end-to-end encryption
- Moving from DevOps to DevSecOps to identify risks of data breaches across tech infrastructure
- How do you effectively leverage budget and demand within Government ICT, two concepts seemingly moving in opposite directions?
- With the expansion of enterprise-grade LTE networks and the upcoming availability of Gigabit-Class LTE and 5G on the horizon, Government ICT needs to plan for digital transformation in network architectures
- Strategies utilising LTE makes network solutions more agile, resilient, and flexible
- The flexibility provided by LTE is critical for today’s agencies that are pushing the boundaries of public service and community safety
- Launching the Local Digital Declaration, a joint initiative from GDS and MHCLG
- Applying the digital culture, practice and technologies to local government to make public services work better for users
- Enhancing front and back office solutions at a local level to enhance citizens services
- Outlining 5 key principles for redesigning services around the needs of users and promoting good practice
- What will GDS offer to local authorities? From GDS Academy, to Local Service Standards
- Reflecting on the progress so far in the UK’s biggest digital transformation
- Exploring more radical transformation that joins up our services through data sharing
- Investigating the opportunities of more data exchange through available API architecture
- Looking at what this means for the future
- The ICT Digital Transformation Programme will support this transition by the Council through the provision of modern digitalised ways of working that are fit for purpose, use best practices, and enable the Council to have ‘one version of the truth’
- Culture change must cascade down – how this works in practice
- Instil a methodology of Continuous Service Improvement (CSI) for all staff
- Skills audit
- At a time when citizen expectation around public service delivery is rising, and budgets are falling, technology is hailed as the great bridge builder. But when tech development moves so fast, that leaves us with a problem. How can we procure what we don’t know exists?
- The concept of ‘challenge’ procurements is on the up. How do you run a successful challenge? What do you do if you have the money but not the know-how?
- The CivTech® Programme is the Scottish Government’s flagship innovation programme. It brings together private sector innovation, public sector organisations and citizens to develop more efficient and effective products and services
- This session is essential for those looking to get involved in innovation, sustainability, GovTech, the procurement of digital services, Internet of Things (IoT), data, AI and machine learning, distributed ledger technologies, challenge funds, economic development and service delivery.
- Some people are arguing that far from encouraging more use of SMEs, the government’s Cloud First agenda is actually putting more IT eggs in a smaller number of cloud provider baskets.
- If that is what is happening, does it matter and what can we do about it?