Agenda
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• Outlining the Government’s priorities for placing ICT at the forefront of rethinking, redesigning and rebuilding public services
• Reviewing the progress achieved from the launch of the Digital Strategy in driving digital adoption and capability
• Investing £1 billion of funding to improve the UK’s connectivity networks through the Government’s Superfast Broadband Programme
• Establishing the Digital Skills Partnership to tailor digital skills training to the needs of local communities and economies
• Introducing fully-funded basic digital skills training for adults lacking digital skills and investing £10m on funding the Future Digital Inclusion project run by the Good Things Foundation
• Delivering outstanding user centric technologies and delivering key tools to enhance user experience
- Delivering joined up end to end services by embedding good use of open standards, interoperable technology, shared platforms and reusable business capabilities
- Supporting the EU exit by building a strong cross government Digital, Data, and Technology (DDaT) workforce
- Regionalising GDS across the UK to enable technological developments at a local level
- Looking at how emerging technologies are being widely implemented and updates on future developments for government ICT professionals
- Engaging with the SME market post-Brexit for flexible contracts and more bespoke services
- Incubating Artificial Intelligence and Machine Learning to adopt a predictive business strategy
- Developing automation solutions that reduce customer enquiry processing time by 40% lowered costs by 80 per cent
- Building a live service support team to manage the infrastructure and oversee the steps we take for any changes that we make
- Ensuring that the robotic interaction with HMRC’s core system don’t impact robotic functions
- Aiming for more than 10,300 staff to be using automated tasks by 2018, and moving 350 employees out of clerical roles and into customer-facing positions
- Helping public sector buyers procure Cloud, Digital, Cyber solutions that meet their service needs
- Providing insights from G-Cloud 10 services covering infrastructure, platform, software and specialist cloud services
- Investigating the buying/selling needs to improve the cycle of future procurement
- Providing quality assurance and testing for IT systems
- Achieving 90% of all requests to be handled online and 92% customer satisfaction rates
- Creating a DevOps culture across the entire organisation
- Replacing datacentres with hyper-cloud, creating the ability to deploy into an elastic cloud
- Driving innovation into multi-channel user experience
- Deploying neural networks and machine learning to embrace the next steps of pattern recognition
- A close look at the DVSA’s digital, data and technology strategy and how it aims to transform its approach to ICT systems
- Aligning infrastructure and talent to harness the power of collaboration within government
- How can central government work with local to build digital, data and technology capability?
- Balancing the need for data sharing with data compliance and protection
- Creating opportunities for technology solutions to be scaled up across government
- The importance of joint procurement for securing and retaining board level buy-in
- Addressing the need for a knowledge sharing and training platform across public sector
A closer look at how these three disruptive technologies are already changing the landscape of ICT systems and how they could transform/are already revolutionising practices within government
- The status of cyber-attacks and how local and central government are protecting sensitive data
- How is GDPR shaping operations within government?
- Ensuring cloud platforms have end-to-end encryption
- Moving from DevOps to DevSecOps to identify risks of data breaches across tech infrastructure
- How do you effectively leverage budget and demand within Government ICT, two concepts seemingly moving in opposite directions?
- Launching the Local Digital Declaration, a joint initiative from GDS and MHCLG
- Applying the digital culture, practice and technologies to local government to make public services work better for users
- Enhancing front and back office solutions at a local level to enhance citizens services
- Outlining 5 key principles for redesigning services around the needs of users and promoting good practice
- What will GDS offer to local authorities? From GDS Academy, to Local Service Standards
- The ICT Digital Transformation Programme will support this transition by the Council through the provision of modern digitalised ways of working that are fit for purpose, use best practices, and enable the Council to have ‘one version of the truth’
- Culture change must cascade down – how this works in practice
- Instil a methodology of Continuous Service Improvement (CSI) for all staff
- Skills audit
- At a time when citizen expectation around public service delivery is rising, and budgets are falling, technology is hailed as the great bridge builder. But when tech development moves so fast, that leaves us with a problem. How can we procure what we don’t know exists?
- The concept of ‘challenge’ procurements is on the up. How do you run a successful challenge? What do you do if you have the money but not the know-how?
- The CivTech® Programme is the Scottish Government’s flagship innovation programme. It brings together private sector innovation, public sector organisations and citizens to develop more efficient and effective products and services
- This session is essential for those looking to get involved in innovation, sustainability, GovTech, the procurement of digital services, Internet of Things (IoT), data, AI and machine learning, distributed ledger technologies, challenge funds, economic development and service delivery.
